FAQs

I'm a fan, where are the goodies?

Awesome - here are some unisex t-shirts, women tank tops and hoodies. 
 

Do you offer payment plans?
 

  • Not yet, but many of our delegates receive full or partial reimbursment for their training.
  • Simply ask your manager or a collegue to find out if your company has a budget for education, training and/or employee development. There might be some criteria you'd need to meet.
  • It's worth menitioning what your goals are and how these new skills will help you achieve them. Your new skills make you a more valuable part of any company. It’s always a win-win.
     

Are there ID or minimum age requirements to enter the event?

You need to be 18 or over to attend and a government issued ID will be required to confirm your identity. 


What are my transport/parking options for getting to and from the event?

  • We recommend using Goolge Maps for directions and parking options.
  • There is no specific parking available at the venue.

What can I bring into the event?

  • You can bring a laptop or a tablet, writing materials and anything else you might need.
  • Pets are not allowed due to venue policy. 


How can I contact the organiser with any questions?

Please visit senseiclub.com/connect with any questions, drop us a line at atyourservice@senseiclub.com or call us at +44 800 060 8757.
 

What's the refund policy?

  • Up to 7 days before the start date.
  • Satisfaction Guaranteed - if at some point of the training you are not happy.
  • No shows are not eligable for Satisfaction Guaranteed refunds.
  • If you cannot make it due to extenuating circumstances - please get in touch at senseiclub.com/connect or email us at atyourservice@senseiclub.com.
     

Why don't you charge tax/VAT?

This is a vocational training course and as such it is exempt from VAT under EU law.

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